Calmer For Horses - Equine Products UK Cool It Paste 30g
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Returns & Exchanges
HORSE CALMER PASTE
Cool It Paste is a complementary feedingstuff for horses containing L-Trytophan, Magnesium, Vitamin B1 and the Probiotic Saccharomyces Cerevisiae.
It should be fed to horses as a nutritional adjunct during times of increased stress factors such as travel, competition, changes in training regime or stables and external factors which could increase nervous tension such as fireworks, loud noises, crowds, or attending at the farrier or veterinary surgeon.
Contains L-Trytophan, Magnesium and Vitamin B1
Also contains Probiotic Saccharomyces Cerevisiae
No withdrawal period
Easy to use one shot syringe
Palatable banana flavour
Daily Feeding Instructions
Administer 1 full syringe 3-4 hours before requirement
Canola Oil, Magnesium Oxide in chelated form, Natural Fruit Flavour (Banana)
4b1702 Saccharomyces Cerevisiae 1 x 10(10) CFU, (NCYC SC 47)
Equine Products UK LTD shall deliver the Goods to the Customer at the entrance to his premises or warehouse and shall not be obliged to undertake any distribution, breaking down or stacking of the Goods within any premises or warehouse. Any shortfall in or change to the Goods delivered shall be made in writing to us and the carrier within three days of receipt of the Goods, otherwise such claims cannot be entertained.
Cost Of Carriage United Kingdom:- All orders of £40.00 or over (net invoice value) are free shipping. On orders less than £40.00 the charge will be £8.26 for a large parcel, £4.75 for a small parcel and £1.96 for a large packet
International Delivery – We currently do not deliver outside of the United Kingdom.
Right Of Cancellation
When you make a purchase on this website, you have the right, save for the exceptions referred to below, to cancel the purchase without the need to give us any reason within 14 days of your order delivery date. Provided that the terms of this policy are complied with Equine Products UK LTD agree to reimburse you the purchase price you paid for the goods within 30 days of notification of cancellation. In order to make such a cancellation you must fill out our returns request form within 14 days of your order delivery date by completing the returns form. You must also return the goods to us immediately, unused, in their original packaging and with the original order confirmation. You are solely responsible for the cost of returning the goods to us, and for ensuring that the full and correct postage is paid. You are also responsible for the risk of any loss or damage of the goods upon receipt of delivery of the goods by you and while in transit to us. We cannot accept responsibility for goods lost in transit and you are strongly recommended to obtain proof of posting when returning goods. Title and risk to the goods shall pass back to us when received by us.
Returns & Exchanges
Refund or Exchange
For goods ordered on this website we will provide you with a refund or exchange provided that the following conditions are adhered to: The goods are unused; The goods are returned within their original packaging; The return is made within 60 days of the date of purchase of the goods; and The goods are accompanied by the original order confirmation.
Return of Allegedly Defective Goods
The shipping cost for the return of goods will be borne by you. Allow 30 business days for us to process your return when received by us. You are responsible for the risk of any loss or damage of goods upon receipt of delivery of the goods by you and while they are in transit to us. We cannot accept responsibility for goods lost in transit and we strongly recommend that you obtain proof of posting when returning goods. Title and risk to goods shall pass back to us when received by us. We cannot accept or refund goods purchased anywhere other than on this website.
When the goods are received by us they shall be assessed by our sales Department. If the sales Department determines that the goods are defective such that you are entitled to a refund under law we shall offer you a refund, repair or replacement in respect of them. In the event that the sales Department determines that the good(s) are not defective you shall be notified accordingly and the return of the good(s) to you shall be arranged, the cost of such return shall be borne by you.
Goods shall not be considered defective if the alleged defect arose due to:
The customer failing to follow Equine Products UK LTD’s oral or written instructions as to the storage, use, cleaning and / or maintenance of the goods; The customer altering or repairing the goods without our prior written consent; Fair wear and tear, wilful damage, negligence or abnormal use or storage of the goods.
For reasons of hygiene, refunds/exchanges are not available for any oral products unless they are sealed and unused condition.
Please note that this returns policy only applies to the original purchaser of the goods.
Having tried almost all magnesium calmers on the market, this is the only one that seems to work for my horse. And it’s very palatable. Won’t compete without it 👌🏽
Thank you for your fantastic review Tessa! We're thrilled to hear that our Cool It Paste works for your horse and that they find it palatable. Your satisfaction and your horse's performance mean the world to us. We appreciate your trust in us and look forward to serving you and your horse in the future:) Holly
Chelsea Townley (Manchester, GB)
Only calmer that’s worked!
I’ve used many calmers over the years and seen no/minimal effect, mainly just continued to use to make myself feel better. This calmer has worked on both my mare and young stallion who both get tense when ridden, particularly out at events. Both have shown really rideable attitudes with this calmer and have been able to perform well due to being relaxed. I’ve continued to buy more and now have a stash stored for any occasion! Thank you Equine Products UK Ltd!
Thank you for your glowing review Chelsea! We're thrilled to hear that our Cool It Paste has made a positive difference for your mare and young stallion, helping them stay relaxed and perform their best at events. We're honoured to be your go-to choice for calmers. Your trust means a lot to us:) - Holly
Tegan Harteveld (Lincoln, GB)
My horse is a very stressy and has become dangerous for the farrier. As a last ditch attempt before full sedation, I tried this calmer. What an absolute change! My horse stood like a pro. Didn't move and just let the farrier work! I could cry! So so happy! All feet done in 15 mins instead of one foot done in 45 mins! Highly recommended
Hi Tegan, hearing this feedback has made our day!
We are absolutely thrilled to hear that Cool It Paste has made such a positive impact on your horse's behaviour during the farrier visits.
It's wonderful to know that our product has helped alleviate your horse's stress and turned a potentially dangerous situation into a calm and cooperative one. We understand how challenging it can be when a horse becomes difficult for the farrier, and we're grateful that you decided to give our calmer a try.
Your success story truly warms our hearts, and we appreciate you recommending our product to others :)
If you ever need need any advice or assistance please don't hesitate to reach out - Holly
Suzanna Dodd (City of London, GB)
Worked so well
This product was perfect for calming my horse to take her out on her first common riding
Hi Suzanna, we're so happy to hear we were able to help keep your horse nice and calm for her first outing! If you would ever like any advice or assistance please don't hesitate to let us know :) - Holly
Sharon Caldecott (Cannock, GB)
Always Top Quality Products!
I stock up on this cooler every year, ready for "Firework season"& any unexpected stressful situations!
My fussy horse usually eats it hidden in a "sandwich" /mixed into his mash(He doesn't "do" syringes!)& he's far more relaxed about things:-)
I get the tub variety, too, and keep him "topped up" throughout any noisy and busy time,like New Year.
Excellent, quality products that do the job!😊
Hi Sharon! We are so please to hear that we have been able to help your horse stay relaxed during stressful times. It always makes us smile hearing the creativity owners go through to getting their horses to eat things, mixed into mash is definitely a good one!
If you would like any advice or assistance in any way please don't hesitate to reach out! -Holly