It is really simple to place an order on our site. Follow the steps below to place an order.

• Browse the site, choose one time purchase or subscribe & save for 10% discount and add to cart the products you wish to purchase by using the 'add to cart' button.
• When you have chosen all your products, check everything you want is in your basket then click 'checkout securely' or press one of the "quick view" buttons.
• Follow the simple checkout process to choose delivery method, address, billing and payment method.
• Alternatively, you can call our office on 0191 264 5536 to place an order over the phone.

We accept the following payment methods:

• Mastercard
• Visa
• Visa Debit
• Visa Credit
• Paypal
• Klarna
• American Express
• Apple Pay
• Google Pay
• Shop Pay
• Union Pay

You can also choose to subscribe to receive a discount on supplements. Simply click subscribe and save in the product page and follow the instructions at checkout.

You will be charged immediately for your order. This allows us to dispatch your order as soon as possible.

All supplements are zero rated VAT. Horse care/application/accessories products are charged at 20% VAT rate and all prices are inclusive of VAT where applicable.

As we aim to dispatch your order for next day delivery, it may not always be possible to amend your order, however, our team will always try and help. In the event you wish to amend your order, please contact us on 0191 264 5536.

Once you have placed an order, you will receive email confirmation that your order has been placed. You will also receive a separate email once your order has been dispatched, including tracking information from the courier. If you don't see the confirmation, please check your junk filters or call us on 0191 264 5536

In the checkout there is a field entitled 'Apply Discount Code'. Simply pop the code into the box and your discount will be applied.

We have over 70 retails outlets across the United Kingdom that stock our products. You can find all information on our stockists in your area in our 'stockists' page on our website

We will endeavour to ensure all orders are dispatched for next day delivery at no additional cost. Simply place your order before 1pm for next working day delivery.

Products ordered after 2pm on a Friday and Saturday and Sunday orders will be picked and dispatched on Mondays for next day deliveries.

As we aim to dispatch your order as promptly as possible, it may not always be possible to amend your order, however, our team will always do what we can to help. Please contact us on 0191 264 5536.

All orders are dispatched using a next day tracked service and you will receive the tracking number when your order is shipped.

Cost of carriage in United Kingdom:

• All orders of £50.00 or over (net invoice value) are free shipping.
• On orders less than £50.00 the charge will be £5.99 for a parcel and £1.96 for a large envelope.
• International Delivery - We currently do not deliver outside of the United Kingdom

For more information on how to return an item, view our returns & exchanges page and give our team a call on 0191 264 5536 to process a return.

You will be liable to cover the cost of the return of the item. We highly recommend using a tracked courier, as we can only process items that arrive with us safely in a saleable condition and are not liable for products once they have been safely delivered by the courier. To arrange a return simply call our team on 0191 264 5536

We aim for the refund to be completed as quickly as possible. This should be completed within 14 working days.

Equine Products UK Ltd products are manufactured at an EU manufacturing licensed premises using quality assured ingredients. All products are manufactured at a GMP+ accredited facility that uses rigorous protocols and HACCP systems throughout the production process.

 

If you are interested in joining the very successful team of global distributors, please contact us on 0191 264 5536 or info@equineproducts-ukltd.com

Alice Casburn

Austin O'Connor

Ben Hobday

Caroline Powell

Carmen Edwards

Cartown Sports Horses

Chris Barber Racing

Dan Delsart

Emma Carmichael

Emma Thomas

Emma Hyslop Webb

Georgie Goss

Harriet Biddick

Imogen Murray

Izabella Rogers

James Sommerville

James Whitaker

Matthew Heath

Max Warburton

Niall McCullagh

Phil Brown

Rosie Bradley-Hole

Storm Straker

Susie Berry

Will Biddick Racing

Will Edwards

The process of formulating all our products starts first of all by listening to our customers and secondly ensuring the welfare of the Horse is at the centre of all we do. We consult with our scientific committee of veterinarians, chemists and scientists and from there the path towards research, patented formulation and testing commences far in advance of the final product being launched.

Equine Products were founded in April 1981 in Newcastle Upon Tyne where our office and warehouse are still based, our first product was Selenavite E which is till one of our leading products worldwide today.

FlexiVite provides a unique combination of biologically active substances known to maintain supple joints in horses. FlexiVite enhances lubrication, shock absorption and elasticity. It contains high levels of Glucosamine, MSM, Chondroitin Sulphate and Hyaluronic Acid in highly absorbable forms.

Cool It Powder is a complementary feed for horses which is suitable for feeding as a nutritional adjunct in the following circumstances. Contains L-Tryptophan/Magnesium and Vitamin B1 – known for their calming effects .

Cool it Paste great for on the go at competitions and can be administered 2-3 hours before requirement to help focus.

Yes, horses should have access to salt even in low level work to replenish salts due to sweating. EPUKs range of electrolytes RESTORE-LYTE comes in powder, liquid and paste with a cherry taste making them highly palatable and easy to feed.

Linseed oil fed on a regular basis as it promotes a glossy, healthy coat and contains essential fatty acids, Omega 3 and Omega 6

• Appetite stimulant to promote healthy digestion.
• Rapidly available energy source.
• Aids with respiratory tract maintenance.
• Ideal supplement to add energy to the diet in a controlled manner and substance.

Breeze-Up has been formulated to assist healthy breathing in hostile environments where dust is present. It only contains natural ingredients and can be added to the feed, or fed directly to the horse. Use at the first signs of discomfort. 

Yes, we do offer yard visits with your local rep for friendly knowledgeable advice. Please contact your local rep on the details below

• Marcia Thompson - North & Scotland - 07715 659929 or marcia@equineproducts-ukltd.com
• Jenny Rawlins - North West & Wales - 07740 030181 or jenny@equineproducts-ukltd.com
• Amy Stone - South East - 07464 966323 or amy@equineproducts-ukltd.com
• Alice Porter - South West - 07760 165478 or alice@equineproducts-ukltd.com

Every horse is different and will react differently to products. we typically advise to give your horse at least one month to see real results on most of our products to give it time to regulate into the horse's system.

All our products are palatability tested to ensure the majority of horses are happy eating them, however all horses are individuals, sometimes they won’t eat it. Just like humans, we don’t all like the same foods.  If your horse is unhappy with a new taste in their feed, we suggest you introduce this gradually into their feed ration. Start with a small amount of the recommended dose and then gradually add more and more into their feeds over 5-7 days until the recommended dosage is reached. This also gives the horses digestive system enough time to adjust to something new. Alternatively, you can try adding something very tasty into their feed such as apple sauce, mint, grated carrots, or molasses.

Yes, you can, although feeding some products means others are not necessary due to cross-over. It is important to make sure you are feeding a product that is relevant to the condition/problem you are having. Make sure you are only using what is necessary as it is also just as important to make sure you avoid over supplementation. You can get in touch with our knowledgeable reps or resident nutritionist by contacting our office or visiting our team page on the website.