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Equine Products UK Relax Coolant

£13.94 - £61.22

Description
Shipping
Returns & Exchanges
Reviews

Description

A coolant clay traditionally for soothing swelling and soreness in tendons, fetlocks, suspensories, cannon bones and shins.

Relax is an ideal coolant for thinly spreading over the legs, following exercise or competition, and is easily washed off with cold water. An entirely natural aqueous clay in a ready to use form, Relax provides a practical solution to constant problems.

Product Benefits

Contains witch hazel for improved cooling
Assists in the relief of swelling, bruising and soreness
Ideal for use following exercise or competition
A natural 24-hour coolant clay
Contains glycerine which makes for easier removal
Has many and variable uses as a coolant
Ideal for shins, splints, inflamed suspensory, tendons

Application Instructions

Spread evenly over affected area by hand. Leave for 24 hours. Do not apply to open wounds.

Contains

Natural Refined Clay
Witch Hazel
Eucalyptus
Aloe Vera
Glycerine

Shipping

DELIVERY INFORMATION

Equine Products UK LTD shall deliver the Goods to the Customer at the entrance to his premises or warehouse and shall not be obliged to undertake any distribution, breaking down or stacking of the Goods within any premises or warehouse. Any shortfall in or change to the Goods delivered shall be made in writing to us and the carrier within three days of receipt of the Goods, otherwise such claims cannot be entertained.

Cost Of Carriage United Kingdom:- All orders of £40.00 or over (net invoice value) are free shipping. On orders less than £40.00 the charge will be £9.25 for a large parcel, £4.75 for a small parcel and £1.96 for a large packet

International Delivery – We currently do not deliver outside of the United Kingdom.

RIGHT OF CANCELLATION

When you make a purchase on this website, you have the right, save for the exceptions referred to below, to cancel the purchase without the need to give us any reason within 14 days of your order delivery date. Provided that the terms of this policy are complied with Equine Products UK LTD agree to reimburse you the purchase price you paid for the goods within 30 days of notification of cancellation.

In order to make such a cancellation you must contact us via email at info@equineproducts-ukltd.com or telephone on 01912645536 within 14 days of your order delivery date by completing the returns form. You must also return the goods to us immediately, unused, in their original packaging and with the original order confirmation. You are solely responsible for the cost of returning the goods to us, and for ensuring that the full and correct postage is paid. You are also responsible for the risk of any loss or damage of the goods upon receipt of delivery of the goods by you and while in transit to us. We cannot accept responsibility for goods lost in transit and you are strongly recommended to obtain proof of posting when returning goods. Title and risk to the goods shall pass back to us when received by us.

Returns & Exchanges

Refund or Exchange

For goods ordered on this website we will provide you with a refund or exchange provided that the following conditions are adhered to:
The goods are unused;
The goods are returned within their original packaging;
The return is made within 60 days of the date of purchase of the goods; and
The goods are accompanied by the original order confirmation.
You’ve contacted us via email at info@equineproducts-ukltd.com or telephone on 01912645536 to inform us of your wishes of a Refund or Exchange.

Return of Allegedly Defective Goods

The shipping cost for the return of goods will be borne by you. Allow 30 business days for us to process your return when received by us. You are responsible for the risk of any loss or damage of goods upon receipt of delivery of the goods by you and while they are in transit to us. We cannot accept responsibility for goods lost in transit and we strongly recommend that you obtain proof of posting when returning goods. Title and risk to goods shall pass back to us when received by us. We cannot accept or refund goods purchased anywhere other than on this website.

When the goods are received by us they shall be assessed by our sales Department. If the sales Department determines that the goods are defective such that you are entitled to a refund under law we shall offer you a refund, repair or replacement in respect of them. In the event that the sales Department determines that the good(s) are not defective you shall be notified accordingly and the return of the good(s) to you shall be arranged, the cost of such return shall be borne by you.

Goods shall not be considered defective if the alleged defect arose due to:

The customer failing to follow Equine Products UK LTD’s oral or written instructions as to the storage, use, cleaning and / or maintenance of the goods;
The customer altering or repairing the goods without our prior written consent;
Fair wear and tear, wilful damage, negligence or abnormal use or storage of the goods.

Non-Returnable

For reasons of hygiene, refunds/exchanges are not available for any oral products unless they are sealed and unused condition.

Please note that this returns policy only applies to the original purchaser of the goods.

Reviews

Super product

Changed to this product recently after a chat with Marcia. Results have been great, esp after xc and hard work, better than previous product. Does exactly what it says. Now to try packing the feet with it .

Thank you for the fantastic review! We're thrilled to hear that our Relax Coolant Clay has made a positive difference for you, especially after cross-country and hard work. If you have any more questions or need further assistance, feel free to reach out!

Brilliant

Love this product so handy to use after a hard exercise session or out competing.

Thank you for your fantastic feedback Amy! We're thrilled to hear that our Relax Coolant has become a valuable part of your post-exercise routine. We appreciate your support and wish you all the best in your future competitions!

Equine Products UK Relax Coolant

Amazing product, does what it says on the tub. I strongly recommend. Washes off easy too.

Hi Lisa, thank you for your lovely review! We're thrilled to hear that our Relax Coolant lived up to its promises and met your expectations. Your recommendation means the world to us! If you have any other questions or need further assistance, feel free to reach out. - Holly

Fantastic products

Received quickly and we’ll packaged, excellent value and great quality

Hi Rachel, thank you for your glowing review! We're delighted to hear that you found our Relax Coolant to be fantastic and of excellent quality. We're thrilled that you received your order promptly and well-packaged. We truly value your business and hope to serve you again soon. Happy riding! - Holly

Super fast service!

Great service and delivery even to Orkney, Many thanks

Thank you so much for your kind words Davina! We're thrilled to have reached even the beautiful shores of Orkney with our speedy service! Happy riding, and we hope to serve you again soon. Many thanks from the Equine Products UK Ltd. team! - Holly

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Frequently Asked Questions

Orders

It is really simple to place an order on our site. Follow the steps below to place an order.

Browse the site, choose one time purchase or subscribe & save for 15% discount and add to cart the products you wish to purchase by using the 'add to cart' button.
When you have chosen all your products, check everything you want is in your basket then click 'checkout securely' or press one of the quickly buttons.
Follow the simple checkout process to choose delivery method, address, billing and payment method.
Alternatively, you can call our office on 0191 2645536 to place an order over the phone.

We accept the following payment methods:

Mastercard
Visa
Visa Debit
Visa Credit
Paypal
Klarna
American Express
Apple Pay
Google Pay
Shop Pay
Union Pay

You can also choose to subscribe to receive 15% discount on supplements. Simply click subscribe and save in the product page and follow the instructions at checkout.

In the checkout there is a field entitled 'Apply Discount Code'. Simply pop the code into the box and your discount will be applied.

All supplements are zero rated VAT. Horse care/application/accessories products are charged at 20% VAT rate and all prices are inclusive of VAT where applicable.

Delivery

We will endeavour to ensure all orders are dispatched for next day delivery at no additional cost. Simply place your order before 1pm for next working day delivery.

All orders are dispatched using a next day tracked service and you will receive the tracking number when your order is shipped.

Advice

es, we do offer yard visits with your local rep for friendly knowledgeable advice. Please contact your local rep on the details below

Marcia Thompson - North - 07715 659929 or marcia@equineproducts-ukltd.com
Jenny Rawlins - North West & Wales - 07740 030181 or jenny@equineproducts-ukltd.com
Amy Stone - South East - 07464 966323 or amy@equineproducts-ukltd.com
Alice Porter - South West - 07760 165478 or alice@equineproducts-ukltd.com

Every horse is different and will react differently to products. we typically advise to give your horse at least one month to see real results on most of our products to give it time to regulate into the horse's system.

Description
Shipping
Returns & Exchanges
Reviews